OPTION 01
Health review
Understand the current state and priorities.
- Access and dependency review
- Issue register
- Risk priorities
- Maintenance roadmap
← All services
STRYXIS / SERVICES
Maintenance & Growth
Keep your digital systems useful long after launch.
Software needs attention as customers, devices, and business requirements change. We help assess existing systems, prioritize maintenance, and plan improvements. Separate urgent fixes from ongoing product development, with an agreed backlog, reporting, and support boundaries.
STRYXIS / CONNECTED SYSTEMS
An illustration of how things connect
01
What this can help you do
Who this is for
- Businesses with a live website or application
- Teams taking over a system from another provider
- Product owners planning regular improvements
01
Update dependencies and address known defects
02
Review performance, backups, and operating procedures
03
Improve customer journeys using observed behaviour
02
Find the right starting point.
Every project is scoped around your requirements. Options describe possible approaches, not fixed-price packages.
03
What you receive
01
An agreed system inventory and support scope
02
A prioritized maintenance or improvement backlog
03
Change records, release checks, and periodic reporting
Scope, ownership, licensing, and support are documented in the proposal and agreement.
04
How we work
- 01
Review the system, ownership, access, and known problems.
- 02
Agree priorities, coverage, and escalation contacts.
- 03
Deliver changes with backups and verification where applicable.
- 04
Review outcomes and plan the next cycle.
05
What shapes your quote
Pricing and timelines follow a clear understanding of your requirements. These are the factors we will discuss.
System size, age, and documentation
Coverage hours and response expectations
Security, hosting, and backup responsibilities
Amount of planned development and integrations
06
Questions, answered
Do you maintain software built by someone else?
We can assess it first. Support depends on access, documentation, licensing, and technical condition; an assessment may identify work needed before ongoing support.
Is support available around the clock?
Coverage hours, response targets, and escalation are agreed in writing. Do not assume 24-hour coverage unless it is explicitly included.
Are new features included in maintenance?
Not automatically. Fixes, routine updates, and product development are separated in the scope so priorities and costs are clear.
Can you guarantee there will be no downtime?
No system can be promised zero incidents. We agree appropriate monitoring, recovery procedures, and responsibilities for your needs.
How will we see what has changed?
Use agreed reporting and release notes to see completed work, outstanding risks, and the next priorities.
LET’S BUILD WITH PURPOSE
A clearer next step starts with a conversation.
Tell us what you are trying to achieve. We will help you explore a sensible starting point.